Why is my activation e-mail not working?
This could be a variety of different reasons. Please take a moment to email us your username and we will activate your account promptly. Click here to e-mail us your username.
How much does a membership cost?
BRONZE – $9.99 every month (this is a reoccurring charge and will only stop when you cancel your membership) / SILVER -$19.99 for 3 months (one time charge – not reoccurring) / GOLD – $29.99 for 6 months (one time charge – not reoccurring) / PLATINUM – $49.99 for a lifetime membership (one time charge – not re-occurring) – Promo Codes can be found on our social media pages!
Can I have a refund?
Why are my pictures not uploading from my phone?
Most likely the files are too large. Please try finding a photo with a smaller file size or use a home computer if you have access to one. If you are still having trouble please contact us and we will be happy to help you.
How do I search for other members?
You must have a profile photo in place to search for other sober and single people on our dating site. From a home computer (after you have you photo in place) you will see a search members button right above your profile photo. Click there to search members.
From your Phone or I-Pad, the search members link will be located in the drop down menu (blue box with 3 lines above the green Profile button)
Do you have a promotional video I could share on social media or with a friend or family member?
How do I cancel my membership?
Go to My Account > Cancel Membership. You will also be given the option to delete your profile during this process. Your paid membership will still remain active until your 1 month, 3 month or 6 month subscription expires. The Bronze – 1 month membership is our only reoccurring membership where there will be a monthly charge of 9.99. Silver, Gold and Platinum are all 1 time charges (your credit card will only be billed once) so there is no need to cancel.