Last Updated – 04/27/2019
This privacy policy (“Privacy Policy”) by Single and Sober, LLC (“Single and Sober,” “we,” or “us”) helps our users better understand what data we collect about them and what happens with that data. If you have any questions regarding our Privacy Policy, please contact us.
This Privacy Policy applies to the Single and Sober website, including any mobile versions or application-based versions of the website (together, the “Website”). By visiting, accessing, or using the Website, you expressly consent to the collection, use, storage, transfer, processing, and disclosure of your information, including personally identifiable information, as described in this Policy. IF YOU DO NOT AGREE WITH THIS POLICY, DO NOT ACCESS OR USE ANY PART OF THE WEBSITE, REGISTER FOR AN ACCOUNT, OR MAKE A PURCHASE.
Single and Sober is headquartered in Flagstaff, Arizona, and our Website is provided to you by Single and Sober, LLC, an Arizona limited liability company. If you are a resident of the European Union (“EU”), Single and Sober, LLC is the controller of your personal data for purposes of EU data protection law.
Overview
As part of the normal operation of our services we collect and, in some cases, may disclose information about you. By accepting this Privacy Policy and our Terms of Use, you expressly consent to our use and disclosure of your personal information in the manner described in this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms of the Single and Sober Terms of Use.
Our primary goal in collecting personal information is to provide you with a smooth, efficient, and customized experience. This allows us to provide services and features and to customize our service to make your experience better.
If you are visiting the Website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. By using our services, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this Privacy Policy.
1. Anyone under age 18 is not eligible to use the Website
We restrict the use of our service to individuals age 18 and above. If you are under the age of 18, you are not eligible to use the Website, and we ask that you do not submit any personal information to us. The Website is not directed at anyone under 18 and is not intended for use by anyone under 18. If we learn or are notified that we have collected information from a user who is under the age of 18, we will immediately delete such personally identifiable information and delete the person’s account. If you believe information from a child under the age of 18 has been provided to the Website, please notify us at admin@singleandsober.com.
2. Information we collect
We use data collection devices such as “cookies” on certain pages of our Website. Cookies are small files saved to your hard drive that allow us to recognize your computer in order to provide customized service to you. Certain customized features of our Website are only available if you allow cookies. Cookies can help us provide information which is targeted to your interests. We use this information to determine our members’ demographics and interests to better understand and serve you. Information obtained with cookies may include the URL of the website that you visited prior to our Website (whether this is on our site or not), the URL of the website you next go to (whether this URL is on our site or not), what browser you are using, and your Internet Protocol (“IP”) address. You are always free to set your browser settings to block or decline our cookies, though that may affect the functionality of the Website. We may share anonymized data with third parties.
If you choose to access our Websites through a mobile device, on a mobile version of the Website, or in an application-based version of the Website, we may collect additional information about you, such as location data.
Under some circumstances we may require certain additional information, including but not limited to your credit card billing information. We may use financial information or payment method to process payment for any purchases made on our Website, enroll you in the discount, rebate, and other programs in which you elect to participate, to protect against or identify possible fraudulent transactions, and otherwise as needed to manage our business.
We may use third party advertising companies to serve Internet ads for us. Such companies may collect anonymous information about your visits to our Websites through use of a Web beacon, cookie, or an action tag placed on Websites or HTML emails, allowing collection of anonymized information. There may also be services offered by external service providers that help you use our Website, such as Adobe Flash. If you use these optional services, and in the course of doing so, disclose information to the service providers, or grant them permission to collect information about you, then their use of your information is governed by their privacy policies.
If you visit the Website, a third-party advertiser may place or recognize a unique cookie on your browser. These cookies enable more customized ads, content or services to be provided to you. No personally identifiable information is on, or is connected to, these cookies. To opt-out of these cookies, please go to www.privacychoice.org/companies or www.aboutads.info/choices.
Information Retention. We may retain your information indefinitely, or as long as legally required or allowed, for our business needs and in order to deter fraud or abuse of the Website. We may dispose of any information in our discretion without notice, subject to applicable law. We do not undertake any retention obligations through this statement.
3. How we use information we collect
We may use information in the files we maintain about you, and the other information we obtain from your current and past activities on the Website, to provide a customized experience, troubleshoot problems, enforce our Terms of Use, and resolve disputes. At times, we may review the data of multiple members to identify problems or resolve disputes.
You agree that we may feature members’ profiles, including your profile, on the Website and any other Single and Sober publications. Your name, mailing address, telephone number, and email address are confidential and will not be publicly viewable in your profile. Your profile is available for other members to view. Members’ profiles include a description, photos, and other information helpful in determining matches. Unless you select otherwise, your viewable profile does not include any identifying information about you, except your username.
You agree that we may use personally identifiable information about you to improve our marketing and promotional efforts, to analyze Website usage, improve our content and product offerings, and customize our Website’s content, layout, and services. This better allow us to tailor the Website to meet your needs. We also work with various third parties to improve the safety, operation, and usefulness of the Website. In order to do this, we may be required to share certain information about you or your computer with those third parties. In those cases, we require those third parties to abide by this Privacy Policy or similarly restrictive terms.
You agree that we may use your information to contact you and to deliver information to you that, in some cases, is targeted to your interests, such as targeted banner advertisements, administrative notices, product offerings, and communications relevant to your use of the Website. By accepting this Privacy Policy or using the Website, you expressly agree to receive this information. If you do not wish to receive these communications, you may opt out of the receipt of certain communications by following opt-out instructions in the communication.
We may use non-personally identifiable information and aggregate information for any lawful purpose, including, but not limited to, analyzing trends, managing and administering the Website, tracking users’ movements, to create new products or services, or to improve our business and the Website. In addition, we may share aggregate statistical information with our business partners. To create aggregate information, we remove certain account information, such as your name, and combine the resulting information with similar information from other users of the Website. We may also combine your non-personally identifiable information and aggregate information with other non-personally identifiable information and aggregate information collected from other sources. We will take reasonable steps to ensure that aggregate information is never associated with you or your personally identifiable information.
You may use the following options for removing your information from our email database if you wish to opt out of receiving promotional emails: (1) click on the “Unsubscribe” or “Update Your Email Preferences” link at the bottom of the email and follow the instructions; (2) visit the Help section of the Website or send us an email indicating your opt-out wish; or (3) go to the message settings page from your account home page and update your email settings there.
4. Disclosure of personal information
Due to our obligations to comply with federal and state laws and regulations, we cannot ensure all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. For example, we may be required by subpoena or court order to disclose information to government agencies, law enforcement agencies, or third parties. Under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or members may abuse or misuse your information that they collect from our Website. Accordingly, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personally identifiable information or private communications will always remain private. Please use our Website and communications features accordingly.
The following describes some of the ways that your information may be used or disclosed.
Financial Information. By making a purchase, or engaging in any other kind of activity or transaction that uses financial information on the Website, you consent to our providing your financial information to our service providers and to such third parties as we determine necessary to support and process your activities and transactions, which may include the credit card companies and banks used to process and support your transaction or activity. By purchasing or registering for products or services of third parties offered on the Website, or by participating in programs offered on the Website that are administered by third parties and that require you to submit financial information in order to use them, you also consent to our providing your financial information to those third parties. Any of these various third parties may be authorized to use your financial information in accordance with our contractual arrangements with such third parties and in accordance with their own privacy policies, over which we have no control, and you agree that we are not responsible or liable for any of their actions or omissions. You further agree that we may use and disclose all information submitted to such third parties in the same manner in which we are entitled to use and disclose information you submit to us.
Advertisers. We aggregate (gather up data across multiple members’ accounts) personally identifiable information and disclose such information in an anonymized manner to advertisers and other third parties for marketing and promotional purposes. In these situations, we do not disclose to these entities any information that could be used to identify you personally. Certain information, such as your name, email address, password, credit card number, and bank account number are never disclosed to marketing advertisers.
Legal Requests. Single and Sober cooperates with law enforcement inquiries, as well as with other third parties for enforcement of laws such as intellectual property protections, fraud prevention, and other efforts. You authorize us to disclose any information about you to law enforcement and other government officials or agencies as we, in our sole discretion, believe necessary or appropriate, in connection with any investigation of fraud, alleged intellectual property infringement, or other activity that is illegal or may expose us or you to legal liability.
5. Limitations on your use of other members’ information
As a member, you have access to members’ identification numbers and user names, and you might obtain other personal information of other members through the regular use of our services. By accepting this Privacy Policy, you agree that, with respect to other members’ personally identifiable information that you obtain through the Website, Single and Sober hereby grants to you a license to use such information only for: (a) Website-related communications that are not unsolicited commercial messages and which otherwise comply with our Terms of Use; and (b) any other purpose to which such member expressly agrees after complete disclosure of the purpose. In all cases, you must give members an opportunity to remove their information from your database.
Under no circumstances, except as defined in this Privacy Policy, may you disclose personally identifiable information about another member to any third party without our consent and the consent of such other member after adequate disclosure. Single and Sober and our members do not tolerate spam. You are not licensed to add a Website member to any mailing list (email or physical mail) without that member’s express consent after adequate disclosure. To report spam from other Single and Sober members, please contact us at admin@singleandsober.com.
6. Profile modifications
Following registration, you can review and change the information you submitted during registration. For instructions on how to do so, visit the Help section of the Website. If you change your password and email address we will retain a record of your old password and email address. You can also change your registration information such as name, address, city, state, zip code, country, phone number, profile, biography, and saved search criteria.
Upon your notification, we will remove your membership from our active databases as soon as reasonably possible in accordance with our policy and applicable law. To learn how to remove your profile or block another member from viewing it, visit the Help section of the Website.
We will retain in our files information you have requested be removed from our active databases for certain purposes, such as to resolve disputes, troubleshoot problems, and enforce our terms and conditions. Further, such prior information may never be completely removed from our databases due to technical and legal constraints, including stored back-up systems. Therefore, you should not expect that all of your personally identifiable information will be completely removed from our databases in response to any request you may submit.
7. Your password
You are responsible for all actions taken with your login information and password, including fees and purchases. Therefore we recommend that you not disclose your Website password or login information to anyone else. If you choose to share this information with a third party, you are responsible for all actions taken with your login information and password. If you lose control of your password, you may lose substantial control over your personally identifiable information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised in any way, you should immediately change your password.
8. Third party websites and mobile
There are a number of places on our Website where you may click on a link to access other websites that do not operate under this Privacy Policy. For example, if you click on an advertisement on our Website, you may be taken to a website that we do not control. These third-party websites may independently solicit and collect information, including personal information, from you and, in some instances, provide us with information about your activities on those websites.
If you opt to receive mobile alerts through the Website, you may be required to agree to additional terms and conditions for that service and you may be subject to additional charges from your wireless carrier.
9. Security
Single and Sober uses industry standard practices, including firewalls and Secure Socket Layers (“SSL”), to safeguard the confidentiality of your personally identifiable information. We employ various security techniques to protect data from unauthorized access by others inside and outside the company. However, there is no “perfect security” on the Internet. Although we take steps to secure your information, we do not promise, and you should not expect, that your personal information, searches, or communications will always remain secure. Users should use care with how they handle and disclose personal information and should avoid sending personal information through email.
10. Your California privacy rights; California Shine the Light Law
California Civil Code Section 1798.83 permits users who are California residents to obtain from us once a year, free of charge, a list of third parties to whom we have disclosed personally identifiable information (if any) for direct marketing purposes in the preceding calendar year. If you are a California resident and you wish to make such a request, please send an e-mail with “California Privacy Rights” in the subject line to admin@singleandsober.com or write us at: Single and Sober LLC, 3200 S. Litzler Dr., Bldg. 15-106, Flagstaff, AZ 86005.
11. EU users’ rights
If you reside in the EU, you have the right under the General Data Protection Regulation (“GDPR”) to request from Single and Sober access to and rectification or erasure of your personal data, data portability, restriction of processing of your personal data, the right to object to processing of your personal data, and the right to lodge a complaint with a supervisory authority. For more information about these rights, please visit the European Commission’s “Rights for Citizens” page relating to GDPR, which can be displayed in a number of languages. If you reside outside of the EU, you may have similar rights under your local laws.
To request access to or rectification, portability or erasure of your personal data, or to delete your account, please contact us at admin@singleandsober.com.
12. Linked sites
The Website or users of the Website may provide links to other websites or resources (“Linked Sites”). You acknowledge and agree that Single and Sober does not endorse and is not responsible for any content, advertising, products, services or other materials on or available through Linked Sites. Linked Sites are subject to different terms of use and privacy policies, which you should review.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time as we add new products and apps, as we improve our current offerings, or due to a change in law. You can determine when this Policy was last revised by referring to the “Last updated” legend at the top of this page. Any changes will become effective upon our posting of the revised Policy. If you do not agree to the updated terms, you must stop using the Website. Your continued use of the Website after the effective date posted at the top of this Policy will constitute your acceptance of the updated Policy.
14. Accessing or updating your information
You may access or update your personally identifiable information by contacting us at admin@singleandsober.com. If your account is terminated for any reason, your information will no longer be accessible through your account or associated with your account. However, activity that occurred prior to deletion may still continue to be stored on our systems or the systems of our service providers indefinitely.
15. How to contact us
If you have any questions about this Privacy Policy, please contact us at:
Privacy Officer
Single and Sober, LLC
3200 S. Litzler Dr., Bldg. 15-106
Flagstaff, AZ 86005
admin@singleandsober.com